A Managed Service, or Recruitment Process Outsourcing, is a highly effective talent acquisition solution for companies with an ongoing recruitment requirement, looking for a solution that delivers the best candidates when required in a cost effective manner.
A Managed Service can be either a great alternative to an In-house or Internal Recruitment function, or indeed a great support to a more generalised in house solution where expert support is required in the more challenging function of sales recruitment. The ‘Managed Service', or outsourced recruitment solution, allows for the most effective utilisation of resources, ensuring a true partnership approach which maximises return on investment and provides a consistently high level of service.
The way in which a Managed Service is costed is dependant on many factors including the scale and nature of your requirement and the level of input required. Typically, the requirement will fall under one of two categories:
Managed Project: where there is a specific increased need for support due to an event (e.g. funding round major contract won that requires additional resource). In this case we would normally look to agree a project based cost with staged payments throughout and with firm service level agreements and objectives in place, or
RPO: where you outsource either all or part of your ongoing recruitment process to us to deliver on your behalf. This could be for all or part of the recruitment cycle. This is charged though a combination of monthly and results based fees.
The key benefits of a Managed Solution are:
Ability to upscale and downscale recruitment effort as needs change, avoiding wasted resource during times of low recruitment need
Increased focus & dedicated effort from named account managers acting on behalf of your business
Candidate ownership throughout
On site delivery of services with consultants based from your offices as required
Ability to outsource part of the process whilst keeping part of the process in-house e.g. outsource the response handling and longlisting element whilst keeping shortlisting and interview process management in house.
Sharing of risk and protection of investment
Reduced total cost of recruitment
Immediate reaction capability – if there is suddenly increased demand the Account Manager has access to all the resources of Certus Graduate to call upon
A Managed Service agreement can also include:
Psychometric profiling of candidates
Provision of interview assessment and notes
Use of interview facilities
Interview training for recruiting managers
Increased input with regard to recruitment strategy
Onboarding of successful candidates
Compliance and management of related documentation