Customer Operations Executive
Central London
25k Base + Great Benefits + Progression

Our fintech client has an award-winning app that helps users save and invest. Their easy-to-use platform has been well received and is rapidly growing a large subscriber base. To meet customer expectations, they have an immediate and exciting opening for a Customer Operations Executive to be based in Central London.

As a Customer Operations Executive, you will:

Manage customer transfers
Communicate account status to new customers
Liaise with other banking providers
Help customers manage their accounts and make transactions
Process account requests
Manage operational processes

To be successful in this role, you will possess the following skills and traits:

2021 Degree education
Strong communication skills
A passion for learning
Excellent customer service skills
Self-motivation and problem-solving skills
Highly analytical
Friendly manner
Focused on the details
Professional outlook

The successful Customer Operations Executive can expect:

A basic salary of 25k
Additional and generous benefits
Share options
Perkbox
25 days holiday
Career progression in a super ambitions scale-up company

Certus Graduate is an established and experienced specialist consultancy providing graduate and early career recruitment services to the business community throughout the UK and Europe.

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