Customer Service Executive
25-35k Base + Excellent Benefits
London NW1 (some remote working)
Our award-winning client utilises the very latest in technology to deliver vocational training. Through innovation they offer a complete end-to-end delivery platform that drives both efficiency and productivity. Due to continued growth and their ongoing commitment to excellence, they have an opening for a Customer Service Executive to join their successful London team.
As a Customer Service Executive, you will:
- Manage communications with customers via telephone and email
- Setup and onboard users
- Manage any customer enquires
- Deliver platform, where possible
- Update customers on product advances
- Degree level education (2020-2021)
- 6+ months customer service/success experience
- Exceptional communication and presentation skills
- Impeccable customer service and administration skills
- Strong team player attributes
- A strong desire to learn and progress
Certus Graduate is an established and experienced specialist consultancy providing graduate and early career recruitment services to the business community throughout the UK, Europe and North America.
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